Technology Adoption and User Behaviour
New papers in technology adoption and user behaviour, the code and data they release, and the open problems their authors admit. Rebuilt every day from OpenAlex and arXiv.
New papers
Personal preference or system role? Battery swapping among UK electric vehicle users
Battery swapping replaces a depleted EV battery with a charged one, reducing waiting time and enabling off-peak charging.
Dual cognitive-affective mechanisms of reuse intention in food delivery applications: the boundary role of user familiarity
Purpose This study examines the dual cognitive-affective pathways driving customer retention on mobile food delivery applications (FDAs).
Revealing the restrictiveness-fairness paradox in general data protection regulation consent practices: evidence from a mixed-methods study
Purpose Restrictive cookie consent may satisfy regulatory requirements while limiting meaningful privacy choice.
Generative AI in advertising: Trust, Acceptance, And Rejection Dynamics Among Young Social-Media Users
Research Aim: This study investigates the determinants of generative AI rejection among teenage consumers in Central Java, specifically examining how declining trust and AI acceptance influence rejection behavior, with technology experience as a moderating variable.
Adopsi AI Generatif dan Kinerja UMKM di Indonesia: Kesiapan, Literasi Keuangan, Tinjauan Naratif
The adoption of generative AI by micro, small, and medium enterprises (MSMEs) is increasingly seen as an opportunity to improve performance, yet findings remain mixed and evidence linking it to financial literacy is very limited.
AI Technology, Social Media Engagement, and Reuse Intention in Online Travel Platforms: The Mediating Roles of Enthused Participation and Customer Satisfaction Experience
This study examines how AI technology shapes reuse intention in online travel platforms (OTPs) through a Stimulus–Organism–Response (SOR) framework, in which AI is the stimulus, social media engagement, enthused participation, and customer satisfaction experience are organism states, and reuse…
Drone delivery resistance: Analysing the formation and circulation of cultural image barriers against drones
Drone delivery is attracting growing public attention, yet the cultural meanings that shape resistance to its adoption remain poorly understood.
The Impact of Cashless Payment Adoption on Impulsive Spending Behavior Among Generation Z: Empirical Evidence from Vietnam
The rapid expansion of digital payment infrastructures and e-wallets has fundamentally altered consumer transaction habits, particularly among digital natives.
The impact of AI hallucination on the chatbot service quality in e-commerce: the moderating role of human agent based service recovery
Generative artificial intelligence has been widely adopted in e-commerce, demonstrating significant advantages in enhancing information processing efficiency and human-computer interaction.
AI Adoption in MSMEs: Opportunities, Barriers and Strategic Readiness in Emerging Economies
Abstract The adoption of artificial intelligence (AI) has become an important tool for harnessing competitiveness, learning and results of performance for micro, small and medium enterprises (MSMEs) in emerging economies.
Digital payments in Morocco and cash persistence: prioritizing barriers and enablers through a Delphi study
Purpose Cash remains the dominant payment instrument in Morocco despite continued infrastructure upgrades and a more active FinTech ecosystem.
Explaining Auditors' Intentions to Use Artificial Intelligence for Financial Statement Fraud Detection: An Extended Technology Acceptance Model
The advent of digitization has transformed the auditing paradigm, compelling auditors to integrate technology into their practices.
AI‐Based Credit Scoring and Perceived Fairness Among Digital Finance Users in Bangladesh
AI-based credit scoring may broaden the information available to lenders while creating questions about explanation, unequal treatment and control over personal data.
AI-Powered Personalized Recommendations and Purchase Intention in Online Clothing E-commerce: A Serial Trust-Transfer Mechanism
AI-powered personalized recommendation systems are increasingly used in online retail, but their influence on purchase intention may depend on how consumers interpret recommendations and form trust.
Promotion of data autonomy to support insights from patient health data records in Africa
This study examines the contextual factors that influence the acceptance and use of a Minimum Viable Product (MVP) that supports data autonomy in managing patient information.
Reframing Digital Banking Strategy Beyond Commoditization: Emotional Experience, Value Co-Creation, and Customer Loyalty Among Young Digital Banking Customers
This study develops an emotional experience-based digital banking loyalty model integrating Online Flow State (OFS), Digital Customer Experience (DCX), Customer Engagement (CE), and Value Co-Creation (VCC).
Analysis of continuance intention towards construction project management apps via FTA–BN
This study investigates the factors influencing the continuous usage intention of Construction Project Management Applications (CPMApps) in Taiwan.
Artificial Intelligence in Online Retail and Consumer Experience in India: The Mediating Roles of Customer Engagement and Perceived Value and the Moderating Role of Trust
This paper proposes an India-focused model to examine the relationship between AI-enabled online retail and consumer experience.
Digital Financial Literacy in Rural Emerging Economies: ExploringIts Multidimensional Factor Structure
The rapid digitalization of financial services in emerging economies has created unprecedented opportunities to foster financial inclusion and socio-economic empowerment.
The Role of Electronic Word of Mouth in Mediating the Effects of Digital Touchpoints and E-Service Quality on Consumer Purchase Intention in the Alfagift Application
Digital transformation has changed consumer purchasing behavior on e-grocery platforms.
Released code and data
Innovation adoption across regions: psychological openness and the early diffusion of digital platforms
To test this idea, we introduce a newly curated dataset that allows us to trace the initial development of three major platform innovations (i.e., accommodation sharing platforms, ride-sharing platforms, social media platforms) across hundreds of U.S. metropolitan regions.
Exploring Textual Analysis: Insights Into Adoption by Accounting Practitioners
Data Availability: Data are available upon request. JEL Classifications: M41.
The Role of Auditors’ Technology Readiness in IT Specialist Hour Allocation under Budget Pressure
Data Availability: Data are available upon request. JEL Classifications: M42.
Trust, Confirmation, and Continuance: A PLS-SEM Model of Generative AI Adoption Among Brazilian Higher Education Students.
The dataset is released under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) license, and users are asked to cite the original publication when using it.
Development of a theoretical model for calibrating trust in AI to augment highways safety
Practically, this research establishes a new benchmark for industry practices, providing a robust theoretical model that can aid organisations within the construction and highway sectors to navigate appropriate AI use.
Sustainable Use of AI-Driven Image Generation Tools Among Instructors: An Integrated Diffusion of Innovation Theory and Task–Technology Fit Model
De-identified and/or aggregated data supporting the reported findings are available in Zenodo at https://doi.org/10.5281/zenodo.22843680, to the extent permitted by the applicable ethical and privacy requirements.
Personalized, automatic feedback to increase the intention to use internet-based stress management training in stressed employees: a randomized controlled trial (Preprint)
CLINICALTRIAL Prospective OSF registration: February 28, 2023, https://osf.io/3wfr6
Explaining and Predicting Behavioral Intention Toward the Halal Phuket AI Tourism Platform: A UTAUT–Machine Learning Hybrid Study
Data Availability Statement The data that support the findings of this study are openly available in GitHub at https://github.com/pjarupunphol/Datasets/blob/main/Halal.zip.
The Impact of Live-Streaming E-Commerce Characteristics on Consumers'Purchase Intention:The Dual Mediating Effects of Immersive Experience and Trust Perception
The complete anonymized dataset, survey instrument, codebook, weighting syntax, and analysis code are publicly accessible via OSF (https://doi.org/10.17605/OSF.IO/AGMC2).
An Integrated UTAUT, Machine Learning, and Association Rule Mining Analysis of Password Security Behavior Among Educational Personnel
Data Availability Statement The data that support the findings of this study are openly available in GitHub at https://github.com/pjarupunphol/Datasets/blob/main/Krabi_Technical.zip.
Open problems authors admit
Generative AI in advertising: Trust, Acceptance, And Rejection Dynamics Among Young Social-Media Users
Future research should incorporate longitudinal designs and additional variables such as AI literacy, innovation orientation, and negative technology experiences.
Adopsi AI Generatif dan Kinerja UMKM di Indonesia: Kesiapan, Literasi Keuangan, Tinjauan Naratif
The review suggests that businesses begin adoption from readiness rather than usage intensity, and that future research jointly test generative AI, readiness, and financial literacy using measurable performance indicators.
Analysis of continuance intention towards construction project management apps via FTA–BN
The study recommends improvements in interface design, data integration, and backend support, and calls for future research to explore external factors such as digital literacy and practices.
Digital Payments and Risk in E-Commerce: A Systematic Bibliometric Review and Future Research Agenda
The paper proposes a future research agenda, structured around the 5W1H framework, that targets neglected users, the e-commerce checkout, under-represented markets, longitudinal designs and integrated models linking safeguards with consumer trust.
Pengaruh Penggunaan Mobile Banking terhadap Loyalitas yang Dimediasi oleh Kepuasan Nasabah
Research Limitation: This study is limited to 188 respondents in the Jabodetabek area.
Rethinking Generative AI Continuance in Higher Education: The Mediated Role of Learning Value
This paper suggests longitudinal and cross-country comparisons examining the ethical and responsible use of ChatGPT in the learning process of university students as the scope for future research.
Artificial intelligence recommendation systems and consumer purchase intention: A systematic literature review and research agenda
The review identifies gaps in explainable and ethical AI, consumer resistance, emerging market and cross-cultural evidence, and longitudinal and experimental designs, and it proposes a structured agenda for future research.
Investigating central bank digital currency adoption
Future research should validate these findings through larger-scale, cross-country interviews.
Attendance Information System Success in Mandatory Use Contexts: An Integrated TAM–DeLone and McLean–TPB Framework in Higher Education
Future research may extend this framework to multi-institutional and longitudinal settings, incorporating privacy concern and perceived surveillance as additional constructs.
Understanding AI Readiness Through the Lens of Organizational Culture in the Travel Industry
The chapter highlights key barriers and enablers of AI readiness, offers practical strategies for fostering an AI-ready culture, and discusses managerial implications and future research directions.